Quality based on the knowledge and expertise accumulated over more than 100 years

Our history originally started from manufacturing of Cast steel chains in Tobata, Kitakyushu and had shifted to the production of steel chains with globalization. Utilizing our strength and absolute confidence in our technology and handling technique related to steel, we have established quality trusted by many customers. Currently, we supply roller chains and conveyor chains, among them, water treatment chains used in sewage treatment plant have an industry-leading market share. In addition, our chains are used in other familiar applications such as escalator, large facilities that transport materials and products at steel plants, roller coasters at amusement parks, and lifts at ski resorts. We will continue to manufacture high-quality products based on knowledges and expertise accumulated over the decades.

Importance of “custom-made” service to meet diverse needs

We focus on “custom-made” services, where we plan, propose, and manufacture chains in accordance with the customer’s requirements. In manufacturing chains used in food plant, we don’t focus on functionality but also food hygiene and safety. Furthermore, we can flexibly meet the diverse needs of our clients carefully selecting suitable materials and thoroughly creating chains in accordance with their respective usage environments, such as shock resistance for facilities subjected to shock loads and corrosion resistance for facilities subjected to corrosive environments. We also provide orders for small-lot production. Although there are some concerns regarding higher unit prices for small-lot manufacturing services, we aim to reduce manufacturing costs through unique innovations such using common parts.

Custom-made chains

Business approach that accurately and promptly responds to detailed requests

We are committed to maintaining close communication with our clients on a regular basis, and make utmost efforts to accurately and promptly understand detailed requests for product improvements and so on. We value “responsiveness,” “swiftness,” and “flexibility” in our communication and constantly respond to inquiries from our clients in order to make exclusive and unique proposals for optimal specifications. Our goal is to make our clients feel that “ZEXUS CHAIN will certainly provide solutions.”

Building trust with clients through creativity and attention to detail

Thankfully, many of our clients continue to use our products, and one of the reasons is the high degree of customer’s satisfaction. Based on the close and deep communication with customers, we take into consideration the usage conditions and select the optimal specifications and provide meticulous support to ensure long and reliable use.
In the manufacturing process, we accurately communicate important points to clients, while preparing a precise drawing and confirming specifications in advance to ensure that there are no discrepancies with the client’s requirements. This kind of service is one of strengths of our company, which possesses our own factory. With our attention to details and the knowledge we have developed over the years, we will continue to strive to provide superior products in the future in order to meet the expectations and trust of customers.

Rigorous quality inspections to ensure safety and security

In order to provide stable and high quality products, we conduct rigorous quality inspections using various methods and equipment. Furthermore, we also conduct durability and abrasion resistance tests during in-house development and prototyping to contribute to future industries.